Travel Advice: Important information about cover for Coronavirus. Read more. View the latest travel warnings here.

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Who is TBU?

Travel By Us is a 100% Australian owned and operated travel insurance company for Australians. We take care of you with a range of travel insurance products to suit every trip and budget along with dedicated emergency assistance, customer service and easy online claims.

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Important documents

Product Disclosure Statement
Refunds Policy
Collection Notice
Privacy Policy
Terms and Conditions
About Us
Travel Warnings
Financial Hardship
Translation and TTY
Vulnerability Policy
Design and Distribution
Target Market Determination
Complaints Procedure

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24 hours a day, 7 days a week.

OVERSEAS EMERGENCY
+61 2 8074 5522
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+61 2 8074 5522
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COVID-19 Conditions and Exclusions

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The above contains general advice only and has been prepared without considering your objectives, financial situation or needs. Cover is subject to the eligibility criteria and terms & conditions contained in the Combined Product Disclosure Statement and Financial Services Guide and our Target Market Determination, which you should read to decide whether this insurance product suits your needs. Insurance is issued by Agile Underwriting Services Pty Limited (ABN 48 607 908 243, AFSL 483374) Coverholder at Lloyd’s, underwritten by certain underwriters at Lloyd’s and distributed through its agent Insurance Service Holdings Pty Ltd (ABN 36 612 629 295, AFSL 491165). “Travel with Jane” is a trading name of Insured by Us (ABN 84 604 520 952 AR 1008379) who is a corporate authorised representatives of Insurance Service Holdings and in arranging this insurance act on behalf of Insurance Service Holdings and Agile Underwriting Services and not on your behalf. Insurance Service Holdings and Insured by Us receive commission for each insurance policy sold.

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